RRGwrites

On life…and learning

Posts Tagged ‘Leadership & Observations

Leadership Towers & Foundations

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5 Questions To People Managers Desiring To Be Leaders

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leadership-questionsI keep meeting and interacting with a lot of mid-level sales managers. While many of them call themselves a leader, sometime with more enthusiasm than the very word calls for, I can observe that they were mostly by-default managers, and least of all leadership as a concept is really clear to them. That said, the same is true for us all too. Just like love, leadership holds a different meaning for everyone. For some, it is a default role, for others it is a position of power; for many, it is a work level and designation and corner office or the offices next to the one in the corner and for a rare few, it means to serve.

I asked all my such people managers 5 simple questions:

“Why are you motivated to lead?”

No answer…

I ask the second one – “Why should anyone be led by you?” I explain this one; ”What is that you have that people who are as smart as you, as experiences as you and as successful as you; your very peers… why should they report to you?

No answer… some baffled faces…

I ask the third one – “If you were a product; what are the ingredients and contents of your leadership and what is the brand value you portray to your followers?” I go further on this one, “And how do you intend to strategically further this brand?”

No answer… even more puzzled looks…

“What do you want from your people?” I ask the next one.

To this one, answers come quick – they all want loyalty, integrity, performance, discipline, mannerisms, result-orientation, process-adherence, willingness to take feedback, et al

And then I ask, “What do you want for your people?”

Puzzled faces followed by few, unconvincing mumbles come back as a reply…

Do you find these questions right? Do share your thoughts…

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Image-credit: scoutmastercg.com

Written by RRGwrites

July 9, 2015 at 3:10 PM

Why Are You Motivated To Lead?

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Why Are You Motivated To Lead

In one of my most read blogs – ‘‘Why Should Anyone Be Led By You’, I asked 12 questions to all leaders and leadership-aspirants – the first one being – “Why do I want to be a leader?”

Over the years, several of my readers, team-mates, leaders I met and trained during leadership workshops have attempted answering these 12 questions. Many of these admitted to me, that they haven’t ever really asked themselves – “Why Am I Motivated to Lead?” In my opinion, (much to the contrary and popular one), everyone is motivated. There is nothing called a not-motivated person. However, the moot question is not IF a person is motivated, but WHY a person is motivated…

More so pertinent a question, if you are a leader…

Hence, as a leader, don’t you want to answer this – Why Am I Motivated to Lead?

If you think this is a right question to ask, do attempt answering… That will be an interesting self-reflection in your leadership journey.

People Observe Leaders All The Time…

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ObservationA chance encounter over my last blog introduced me to a young employee at my workplace today; she was following my blog and knew me, though we had never interacted earlier. During a very brief conversation that we had today, I realized a very powerful thing – people observe leaders all the time! She shared her observations and mentioned an incident where she noted one of my traits, which helped her form a view about me.

That conversation left me thinking; in large size organizations of modern times, people observe us all the time. And they do so even more specifically in case you’re holding a leadership position. I was forced to ponder – I manage human resources for over five thousand people and if in all these years I met each of them just once, that one happenstance would have defined their memory, their reflections. It doesn’t matter whether that encounter was good, bad or just plain simple indifference; their opinion is made, probably forever.

That made me wonder about many more who just observe us from a distance; people with whom we never even interacted, they too form an observation. They do so by simply following what you say to others, how you say it, and sometimes, by the way you treat your people. All of these pass a message to these observers, what you are, how you operate, what works with you & what doesn’t, et al. Moreover, each of these messages from a leader carries a distinct weight because of the authority of the position behind it. Now, that’s something, isn’t it? Think of it, if relationships are the key to build sustainable businesses and chart the growth of self and organization, these observations go a long way in establishing your credibility and acceptance as a leader. Your mood swings, your positivity and negativity, your smiles and frowns, your warm handshakes and shining eyes, your rude demeanor and a curt nod – people would remember those actions and conversations, which you may yourself forget. And basis these memories, some of these people will write your legacy one day…

Let me share an example. I travel to a lot of stores, located across over hundred cities of India. I walk the aisles, talk to customers, meet and greet some associates. I mostly speak with them individually and sometime address them as a group, albeit never for over 2-3 minutes and certainly couldn’t get to speak with each & every associate working in these stores, yet, I notice everyone working on the floor observes their HR leader so keenly. I am sure even those minutest, tiniest conversations, behaviours and actions get noted and remembered by most of these associates. And since I don’t get to visit the same location for more than twice a year and certainly never during the same shift-hours, there is a great possibility that the associates I meet won’t see me again for good six-to-twelve months and hence, those memories for the last encounter become their final ones! I am sure, this example would be true for many of you, of course in different settings.

Now, I am not advocating we take every step keeping in view what others would think or opine; that would be too difficult for a leader. Yet, it is indeed important for all leaders to consider themselves as a ‘message‘ – every time you say something, behave in a particular manner or even use a specific word, ask yourself, does that convey your values, your thought-process and what you wish others to note and follow? Or do you end up conveying something else? I am sure that’d help you send the right ‘message‘ every time.

My learning of the day is a big one – there are ‘no casual actions, no casual conversations’. Your words and actions carry a lot of weight, especially when you carry the baton of being a leader. The remarks you made while walking the hallway, jokes you shared in the cafeteria, words written in emails/text messages and social media, even which of the posters made you stop & read the noticeboard – all these actions and gestures are ‘messages’ and ‘vital forms of communication’ and while you are at it, people are making their notes.

Did I make you think? If yes, just think of it, what ‘messages’ did you give out today?

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Photo-credit: wemovetogether.me

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